Resume Skills For Customer Service Jobs

Resume Skills For Customer Service JobsWhen writing a resume for customer service, you have to make sure that you understand how the process works and what it involves. If you do not know the basics of customer service then you might find yourself struggling through the application process.You should get all the basic details about the position and the company in which you are applying. A few sentences on this will go a long way to help you. This includes mentioning the name of the company, the exact position, any responsibilities that you may have, your preferred methods of communication and the relevant skills.It is important that you also talk about your customer service skills so that they are clearly listed. You should mention whether you have been trained or not for customer service skills. If you have then you should list them for the benefit of the interviewer.To be a good applicant for customer service jobs you should be able to produce a resume that can stand out among the rest. You should have skills that will make you stand out from the other applicants. This is because your application form needs to be different from the rest of the applications that are submitted. The interviewer will be looking for ways in which you can distinguish yourself from the rest of the applicants.You should also have relevant work experience to your resume. This will help you stand out among the others because you can prove that you have the necessary skills for the job. If you are able to show that you have certain work experience with the company then they will see you as someone who can perform the task at hand. This will make your application stand out among the others.You should also do your research about the different job types that are available in customer service. You should know the difference between customer service jobs and other jobs in the company. This knowledge will help you stand out from the others because they will know that you are aware of the diff erences between the job types.You should always check out all the open customer service jobs that are advertised by the company. This is because there will be different applications for different positions. You should always have something unique to your resume.You should always make your resume as flexible as possible to allow for changes in the company so that you can apply for any customer service jobs that you can. This will give you an edge over the others. You should also make sure that you have at least a basic understanding of the job requirements so that you can be better prepared for the interview.

Poetical Science The Woman who Envisioned the Modern Computer

Poetical Science The Woman who Envisioned the Modern Computer The 19th century was a time of great change, and two cultural movements created dynamic tension throughout this fascinating period of world history. The Industrial Revolution transformed societies from agrarian economies to manufacturing economies within a few decades. Industrialization launched a dramatic increase in productivity and the standard of living for each country that became a part of the movement. The Romantic Era, which peaked from 1800 â€" 1850, overlapped the Industrial Revolution. It was partly a reaction to the  Industrial Revolution; poets, writers and musicians created an intense and emotional response to nature with emphasis on emotions such as horror, awe, and of course, romantic love. (Get to the darned computers.) (As soon as I finish showing off  my degree in 19th century literature, dammit.) So we have industrialists who are busy creating groundbreaking technology, and poets and writers who are busy creating some of the most imaginative and emotional art we’ve ever seen. Edgar Allen Poe, Nathaniel Hawthorne, Percy and Mary Shelly, Keats, Walter Scott, Wordsworth, and of course, the iconic Lord Byron, who symbolizes the entire era. Byron was an advocate of free love, and had multiple love affairs with men and women. Partly in order to save himself from himself, Byron married Annabella Milbanke, a reserved and mathematically gifted young woman from a wealthy family. In 1815, eleven months after their marriage, Annabella gave birth to a daughter named Augusta Ada Byron (who eventually became Ada King, Countess of Lovelace.) Shortly after her birth, Anabella separated from Byron, suspecting him of having an affair with his own sister. Ada, as she came to be called, never met her father, who died when she was eight. (He was 36.) Ada’s mother raised her in a way she hoped would obliterate the influence of her poetic and dissolute father. She immersed her in mathematics and science, and Ada displayed great intelligence from an early age. She also rebelled against her mother’s refusal to let her pursue poetry. At the age of 12(!) she wrote to her mother: “You will not concede me philosophical poetry. Invert the order! Will you give me poetical philosophy, poetical science?” Ada grew up to have a mind that easily accepted both technology and poetry. At the age of 17, she attend a salon held by Charles Babbage, an inventor who demonstrated his Difference Engine, a calculating machine he was building.  (see the nearby photo of a prototype built after his death.) She once wrote: “Math constitutes the language through which alone we can adequately express the great facts of the natural world, and it allows us to portray the “changes of mutual relationship” that unfold in creation. It is the instrument through which the weak mind of man can most effectually read his Creator’s works.” One of the characteristics that made Steve Jobs such a compelling figure was his obsession with beauty and design. Ada precedes him in her merging of the concept of technology and art. “I do not believe that my father was (or ever could have been) such a Poet as I shall be an Analyst; for with me the two go together indissolubly,” she wrote. Walter Isaacson, who wrote Steve Jobs’ 2011 biography, includes Ada in his book. He writes: “[Ada] envisioned an attribute that might make [the Difference Engine] truly amazing: it could potentially process not only numbers but any symbolic notations, including musical and artistic ones. She saw the poetry in such an idea, and she set out to encourage others to see it as well.” Maria Popova, writing for Brain Pickings, writes: “…she envisioned a general-purpose machine capable not only of performing preprogrammed tasks but also of being reprogrammed to execute a practically unlimited range of operations â€" in other words, as Isaacson points out, she envisioned the modern computer.” Popova quotes Issacson at length to end her piece: “More than Babbage or any other person of her era, she was able to glimpse a future in which machines would become partners of the human imagination, together weaving tapestries as beautiful as those from Jacquard’s loom. Her appreciation for poetical science led her to celebrate a proposed calculating machine that was dismissed by the scientific establishment of her day, and she perceived how the processing power of such a device could be used on any form of information. Thus did Ada, Countess of Lovelace, help sow the seeds for a digital age that would blossom a hundred years later.” I’d like to think that Ada and Steve Jobs found each other in the afterlife and are busy drawing up plans for some amazing personal devices.

How to Become the Perfect Candidate in 3 Simple Steps

How to Become the Perfect Candidate in 3 Simple Steps Everyone wants to create a good impression on their future employer. In order to do so, you must be the best candidate you can be. You want to stand out, to be different for all the right reasons and you want that person to have no other choice but to hire you. How do you do this? Netsource have provided an infographic showing you 3 steps you can follow to become the perfect candidate: Make your CV stand out:  76% of CVs get ignored because of unprofessional email addresses and 250 CVs on average are received for each job position. Do not exceed 2 pages of A4 paper and use positive language like developed and organised. Stand out on social media: 89% of businesses plan to use social media for recruitment now, and in the future. 86% of business plan to use LinkedIn for recruitment purposes and 68% of employers will find you on Facebook. 50% of businesses plan to use Twitter for recruitment in the coming future. Acing your interview: Be confident! The top 3 mistakes made are: Eye contact 67% fail to make eye contact in their interviews. Have knowledge 47% have very little knowledge of the company. Smile 38% fail to smile in an interview. In addition to this, the infographic provides the top 5 questions asked in an interview: Tell me about yourself. When did you leave your last job? What do you know about the company? Why do you want to work for us? Tell me about your experience. RELATED: 6 Tips for Transitioning Into Your Perfect Career

Free Blue Denim Resume Template

Free Blue Denim Resume Template Free Blue Denim Resume Template The color blue is authoritative. It inspires confidence and calm. It’s also on the cool spectrum.All of this makes blue a great color to work into a resume for an executive, manager, sales person, even a nurse. It’s also perfect for someone in a position that requires integrity such as a cashier. If you want to be trusted for your expertise, integrity, and authority, this is something to consider. Do you think blue the ideal color for your resume? If so, we think that this blue denim resume template is worth your attention! The header is an awesome, denim blue. It’s got a lighter blue stripe to make things really stand out. You have headings and plenty of space for your personal profile, job experience, and education. Check out that cool graph that you can use to rate yourself on your expertise. That’s sure to draw the attentive eye of any hiring manager.Don’t worry about paying for our template, or jumping through hoops to get it. All you have to do is click download. Y ou’ll have your customizable template in just a few moments. File size: 61 KB Format: .doc Downloaded 3,508 times License: Free, personal use only. Please read the license terms for resources. Download previous article Have you been Spooked by the Company Ghost? next article Bubble Gum | A Free Creative Resume Template for Word you might also likeThe Freelancers Resume Creative Resume Template for Independent Workers

5 Traits to Avoid in a Boss - Career Pivot

5 Traits to Avoid in a Boss - Career Pivot You Say You Hate Your Boss! How the heck did you get into this position, and what are you going to do so it does not happen again? The number 1 reason people change jobs is â€"- the boss! It seems that, in this recession, the worst behavior has become more common by managers. We have articles like: MSNBC â€" “How to handle a bad boss (without killing them)“ Forbes Magazine â€" “5 Ways to Spot a Bad Boss in an Interview“ US News Money â€" “10 Signs you have a bad boss“ Then, there was the movie “Horrible Bosses” which explores three horrible bosses. Why do you hate your boss? I want you to get real clear on what your manager does to make your life miserable. Let’s discuss 5 traits in managers that cause employees to leave their jobs. 1. Micro-Manager One common theme I am finding with my clients who are very experienced professionals is they want a manager to support them, but to get the heck out of their way so that they can get the job done. Does your manager get in your way by micro-managing when you are trying to accomplish your mission? 2. Wimp Does he or she just keep dumping work on you that comes from above? Usually, this means you are over-worked and that they are a wimp. Do you have too much on your plate at work? 3. Upwardly Focused Does your manager focus on looking good for his boss, but does nothing to encourage career advancement for the team? Does your current boss care about your career? Listen to the most recent episode 4. Abusive Does your manager take advantage of people by verbally or emotionally abusing them? Do your co-workers behave differently when your boss is around? 5. Black Hole Does your manager behave like a black hole? Information goes in and nothing comes back. Is the dialog with your boss one way? What is it that makes your boss so bad to work for? Why do you hate your boss? You should be able to come up with a short list. Take the time to write it down, but put it someplace where no one will find it! When you took the job or when you were assigned your current boss, what were the initial signs that you might hate your boss? What signs did you miss or, more importantly, ignore? If you interviewed with your boss, did you properly investigate him or her? What questions could you have asked during the interview to the boss or your peers to detect these traits? Why am I asking all of these questions? If you do not determine how and what went wrong, then you are likely to make the same mistake again and again and again and ……. This is part of step 1 in the Cure for Career Insanity. Step 1 â€" Defining the Problem: What are you running away from in your current position or role? Is it the boss? If it is your boss, what about him causes you to want to run away? Is it the work environment? What about the work environment? What is it that you want to leave? Does this sound interesting? Are you suffering from Career Insanity? Marc Miller Like what you just read? Share it with your friends using the buttons above. Like What You Read? Get Career Pivot Insights! Check out the Repurpose Your Career Podcast Do You Need Help With ...

Happiness for knowledge workers - The Chief Happiness Officer Blog

Happiness for knowledge workers - The Chief Happiness Officer Blog Yesterday I spoke at a half-day conference about stress for knowledge workers. And I kicked ass, if I do say so myself :o) That new presentation format I designed back in November is really working well! Knowledge workers are architects, designers, writers, programmers, etc People whose input and output of work is immaterial, rather than physical. In recent years, these people have turned out to be very prone to stress and the mini-conference examined this phenomenon. Christine Ipsen presented the results of her phd study, which examines the source of this stress. Two friends of mine, Lene Thomsen and Nina Tange spoke about meaning at work and how this can reduce stress. The main point of my presentation was of course that we cant be focusing on fighting stress. That only makes people more stressed. We need to focus on promoting happiness at work when people are happy at work, theyre not stressed. I also talked about some myths about stress. Ive previously blogged about the fact that happiness at work is important to all kinds of employees. Its not limited to people in creative, high-paying or high-status jobs. But that being said, I think happiness at work is even more important for knowledge workers. Heres why: Happy knowledge workers are more motivated If youre a welder, you can probably weld even if youre not very motivated that day. If youre a trash man, you can still take out the trash. But what if youre an architect trying to come up with a new design, a programmer trying to solve a tricky problem or a journalist writing a tricky article? When most of the work you do goes on inside your head, motivation is critical! And of course happy people are waaay more motivated. Happy knowledge workers learn better For all knowledge workers, the knowledge you have is almost never enough. That stuff tends to go obsolete real fast. You need to constantly learn new things. And all studies show, that people learn much better when theyre happy. Happy knowledge workers form better relations at work Relationships and teamwork are crucial to most knowledge workers. And you form much better relationships at work and participate much more efficiently in teams when youre happy. Happy knowledge workers share knowledge Most companies that deal in knowledge also want employees to share that knowledge. As I wrote about previously, people only share knowledge, when theyre passionate about what they work with. People who dont care, dont share. Which is why so many corporate knowledge management systems fail miserably. The systems are fine theyre simply asking people to share information they couldnt care less about. As you probably know from reading this blog, I believe that everyone should be happy at work. Its just that happiness has an even bigger impact on the productivity of knowledge workers than it does on others. So if you work mainly with knowledge, increase your happiness at work. If you lead knowledge workers, do everything you can to make them love their jobs. So how do you make knowledge workers happy? Same way as everybody else. Read all about it. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

How to work your office holiday party -

How to work your office holiday party - If youre gainfully employed, this time of the year likely means you are obligated to attend at least one company holiday party. Now is the time to prepare. Why should you care? Jessica Hagy, author of How to Be Interesting (In 10 Simple Steps), and the blog Indexed, notes, Interesting people build social capital, which is another way of saying that theyre valued by others. Interesting people are befriended, hired and retained far more easily than their boring counterparts. You dont want to be considered boring, so prepare to conquer the holiday party. How can you make the most of the office holiday party an opportunity many would prefer to avoid â€" and be sure it helps, instead of hurts, your chances to move ahead with your career goals? Hagy provides these tips to help you navigate the sometimes treacherous holiday party landscape. 1. Be aware of gender bias. According to Hagy, If you are female, nothing is more socially disastrous as being perceived as haughty and aloof. If youre male, being thought of as an awkward loner is equally devastating. Whether or not this is fair, perceptions often follow people and influence their opportunities. If you tend to be on the quiet side, you may want to make an extra effort to step out of your comfort zone and talk to people so you are not unfairly labeled as disinterested or rude. 2. Avoid awkward moments. You dont need to chat up the CEO, although it cant hurt to touch base with people in leadership roles if you have something interesting to say to them. Hagy suggests you Avoid the weeping drunks in the bathroom (unless of course, youre curious about the truly juicy corporate gossip) who will make you appear irresponsible by association. Instead, seek out and say hello to people, even if it is a little awkward. 3. Plan conversation starters. Hagy suggests that its OK to compliment people on their attire â€" most people appreciate a kind word about what theyre wearing. However, she notes, its not OK to compliment someone on how attractive their spouse or date is. Avoid awkward moments by sticking to the basics. Open-ended questions are best, as you dont want to get into an exchange of yes and no answers. For example, Have you ever been to Maui? would result in a yes or no, while, Wheres your favorite place to vacation? can engage someone in conversation. 4. Research some anecdotes. If youre not plugged into whats hot and what people are talking about, its time to do a little research. Troll trending topics on social media sites and online news pages. Try to steer clear of mood-killing topics like the death penalty, cancer, the weather, obvious plastic surgery performed on the VPs mistress and recent layoffs, Hagy says. 5. Dont eat as if youve never seen food. Make a trip to the buffet, but dont gorge on the bacon-wrapped dates or attempt to eat anything thats drenched in sauce. Gluttony and messiness are best indulged in more casual settings with people you actually like, Hagy notes. 6. Dont overdo it at the open bar. Theres a line between being relaxed and being a liability, Hagy says. Make sure you stay on the right side of the line. 7. Dont run off. Spend some time at the event. You never know â€" you may meet a great new contact at the holiday party. The difference between meeting a new contact and missing potential opportunities may be that extra 10 minutes you decided to stay. Give yourself and your colleagues a chance; everyone has the capacity to be interesting, given enough gentle prodding and attention. Listen closely. You just might make a friend or win over a previously antagonistic colleague, Hagy says. This post originally appeared on U.S. News World Report.